The Credit Risk Professional I is responsible for helping maximize the efforts of the collections, adjustments, and retention process for Fiserv.
Job Responsibilities:
Work with agents, merchants and sales offices to close accounts
Manage Internal Ticket system as needed
Take incoming calls
Retention Efforts and outbound calls
Job Requirements:
Proficient with Microsoft Office (Excel, Word, Outlook)
At least 2-3 years of Customer Service experience
High school diploma or equivalent; college degree preferred