Facilities Management and Security Assistant

Milwaukee, WI

Posted 34 months ago

Position No Longer Available

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Position No Longer Available

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Job Description

* Duties Help Duties Summary The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow. See Other Information for Locations. Learn more about this agency Responsibilities WHAT IS THE FACILITIES MANAGEMENT & SECURITY SERVICES (FMSS) DIVISION? FMSS customers are IRS employees - FMSS identifies and delivers value-added, cost efficient, shared service solutions, that facilitate the success of the IRS mission including, but not limited to, real estate and portfolio solutions, building infrastructure and facilities management, security services, employee credentialing, environmental health and safety and incident management. WHAT DOES A FACILITIES MANAGEMENT AND SECURITY SERVICES (FMSS) ASSISTANT DO? As a Facilities Management and Security Assistant you will perform technical work in support of managers and/or program specialists in the administration of assigned major programs by compiling and researching information (i.e. customer requirements), processing procurement requests, and performing one or more paraprofessional tasks in the program areas of FMSS, including space and building management, safety, security, access controls, system testing, personal property management, and other related programs. As a Facility Management and Security Assistant you will: * Review procedures, work provided by contractors, customer requirements, and work requests to assure they meet requirements and are complete, clear, and understandable. * Review information provided by the Employee Resource Center (ERC), contractors, customers, Facility Management and Security Services (FMSS) staff, and from financial and workload reports to eliminate redundant requirements, clarify organizational and funding responsibilities, verify time frames, and explain FMSS processes to customers in other work areas * Collect information regarding timeliness, cost and quality of service delivery. Identify products and services with excessive cycle times, low customer satisfaction rates, and costs exceeding projections and assist the assigned manager and/or specialist in preparing procedural changes and explaining them to other FMSS staff and to customers. * Assist with performing tasks for various program areas such as project implementation, inventory controls, personal property management, motor vehicle program. * Assist with implementation and administration of various security program components, which could include such functions as Identification Media, Access Control Systems, Alarm Monitoring Systems, Closed Circuit Television (CCTV) systems; participate in official security reviews and assessments and report preparation; maintain database and documents used to track and monitor security information; assists with emergency preparedness activities; and serve as a first responder during incidents. * Monitor and evaluate the effectiveness of products and services provided to customers from several IRS operating divisions located in assigned campus and/or posts-of-duty. Where contractors provide products and services, monitor contractor performance, timeliness and compliance with the contract. Prepare written reports, memoranda, and charts showing results and recommendations. * Prepare time schedules for employee access to IRS space. Review ID Media inventories and maintains building access lists. Create security items such as physical access control (PAC) cards, pocket commissions, parking passes, run and verify reports utilizing the automated ID Media and other security systems. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov. Travel Required 25% or less - Travel may be required 6 to 10 nights per month. Supervisory status No Promotion Potential 07 * Job family (Series) 0303 Miscellaneous Clerk And Assistant * Requirements Help Requirements Conditions of Employment * Refer to Other Information * Click "Print Preview" to review the entire announcement before applying. * Must be a U.S. Citizen or National . Qualifications You must meet the following requirements by the closing date of this announcement: GS-05 LEVEL: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-4 in the Federal service. Specialized experience for this position includes: Knowledge of programs and operations sufficient to resolve recurring problems in clerical procedures within an assigned organization; Experience assisting others in resolving customer requests for routine services; Experience operating a variety of office automation equipment to enter data in various automated systems; Experience applying grammar, spelling, punctuation and commonly used formats and terminology and experience meeting and dealing courteously and tactfully with customers. OR You may substitute education for specialized experience as follows: A Bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university. GS-06 LEVEL: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 in the Federal service. Specialized experience for this position includes: Experience resolving problems within an assigned organization; Experience applying technical rules, guidelines, regulations and precedents applicable to the provision of providing facilities services; Experience meeting and dealing courteously and tactfully with others to accomplish work assignments, clarify requirements and verify completion; Experience operating a variety of office automation equipment to enter data in various automated systems; Experience applying grammar, spelling, punctuation and commonly used formats and terminology to communicate procedural and factual information to business customers. GS-07 LEVEL: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-6 in the Federal service. Specialized experience for this position includes: Experience resolving technical problems within an assigned organization; Experience applying technical rules, guidelines, regulations and precedents applicable to the provision of facilities services and physical security to take action and resolve customer's services; Working knowledge of theories, techniques and methodologies to determine the effectiveness of program operations; Oral and written communications experience to acknowledge requests, clarify requirements, explain procedures and; Experience meeting and dealing courteously and tactfully with others to accomplish work assignments; Experience working with office automation to enter data in various automated systems, such as, electronic access control systems, automated ID Media, automated facilities and property systems/applications, etc. Experience applying appropriate grammar, spelling, punctuation and commonly used formats and terminology to communicate procedural and factual information to business customers. For Grade 5: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. * The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. * To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. Education This job does not have an education qualification requirement.

Position No Longer Available

Job Summary

Company

Department Of The Treasury

Start Date

As soon as possible

Employment Term and Type

Regular, Full or Part Time

Required Education

High School or Equivalent

Required Experience

1 year