Not Authorized
You are currently not authorized to access this section.
Please contact your Administrator to change your authorization settings.
Please contact your Administrator to change your authorization settings.
Parts Counterperson
Sheboygan, WI
Job Description
RESPONSIBILITIES
SKILLS, KNOWLEDGE AND EXPERIENCE
Must be at least 18 years old. Parts experience in a truck, automotive dealership or aftermarket environment is preferred.
PERSONAL QUALITIES AND CRITICAL COMPETENCIES
LAKESIDE IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
- Respond to customer parts or information requests quickly
- Communicate with customer when a delay in response will occur and offer alternatives
- Determining availability and price information and document as necessary
- Providing parts to customer from stock, procuring locally or creating a parts order as directed
- Monitor the status of customer orders, advising in case of problems and notifying upon arrival
- Build relationships and provide quality customer service with a sense of urgency
- Determine the availability and lead times of parts
- Timely response in fielding a high volume of calls and in-person customers
SKILLS, KNOWLEDGE AND EXPERIENCE
Must be at least 18 years old. Parts experience in a truck, automotive dealership or aftermarket environment is preferred.
PERSONAL QUALITIES AND CRITICAL COMPETENCIES
- An ability to recognize opportunities for process and operational improvement
- Basic PC (Personal Computer) access skills and basic understanding of PC systems
- The knowledge and ability to apply basic mathematics
- The ability to communicate via written messages, including neat, legible handwriting
- Multi-tasking ability, especially in dealing with interruptions and quick acknowledgements
- Remaining aware of surrounding people and elements while concentrating on a task
- Ability to lift, carry, and move up to 50 pounds
- The ability to stand during the majority of an 8-hour shift
- Work to ensure that customers' requests are fulfilled in entirety and exceed expectations to maximize customer satisfaction
- Presents a high level of attention to all the work that is produced. Must continually strive to improve their quality of performance
- Must be a highly motivated individual who is willing to take initiative to achieve greater results beyond what is required
LAKESIDE IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
Job Summary
Employment Term and Type
Regular, Full Time
Hours per Week
40
Salary and Benefits
$36,000-$44,000 p/yr
Required Education
High School or Equivalent
Required Experience
1+ years
Email this Job to Yourself or a Friend