Description

EwingCole is a nationally recognized architecture, engineering, interior design and planning firm with offices across the country. Our multi-disciplinary practice is built on the core values of professional excellence, design quality and collaboration. We are seeking a Junior Level 1 Network Administrator to join our Irvine office.

The Junior Level 1 Network Administrator provides IT related support and technical guidance as directed by the Director of Information Services.

Essential Functions

• Core Function: Perform preventative operating system patches and hardware firmware updates on core network hardware
• Provide level 3 support and technical guidance to level 2 techs for end-user support in the following areas; network, cloud, Office 365, Azure AD
• General IT related admin tasks, like creating users, shares, unlocking accounts
• Administering cloud-based applications
• Use helpdesk software to create and update incident tickets
• Administration of anti-virus and anti-spam systems
• Monitor backups
• Monitor LAN, WAN, and Wireless infrastructure
• Monitor and resolve alerts generated by SIEM
• Monitor and review system logs
• Maintain network monitoring platform
• Follow and apply configuration and security standards and policies
• Development of required IT documentation including but not limited to general procedures and end user instructions

Requirements

• Experience supporting networked computer systems
• Experience with a SIEM solution
• Experience working from or developing IT related documentation
• Experience apply operating system patches
• Experience with implementing and supporting VMware
• Experience with implementing and supporting Windows Server
• Experience with Microsoft Office 365 and Azure
• Experience with Anti-virus software
• Excellent oral and written communication skills
• Excellent troubleshooting and analytical skills
• Must be available to participate in off-hours on call duty
• Some travel may be required