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Hostess Supervisor - Chai Point
Milwaukee, WI
Job Description
Company Overview:
The Jewish Home and Care Center is a non-profit group in the senior living industry. As part of Ovation Communities, we have been serving the people of the Greater Milwaukee area for over 100 years. These services are achieved through a team-work philosophy that is inspired through effective organizational skills, continuous quality improvement efforts and maintaining a balance between professionalism and the ability to have fun.Job Summary:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
- Greet and seat Residents
- Treat all Residents in a manner to ensure their complete satisfaction. Always strives to exceed Residents expectations.
- Assign daily task and shift duties for all servers
- Design and implement training plan
- Train all waitstaff (Place settings, Serving, Breakdown, Prep, Beverages, To Go Orders, Label/Dating, Kosher guidelines, Cleaning, or other Job Task
- Observes tables and keeps track of clean, dirty, and occupied tables.
- Interacts with Residents as they arrive and as they leave the dining room to ensure positive dining experience.
- Solving any dining issues with the Executive or Sous Chef.
- Making sure dining room is set-up and cleared for the next day.
- Performs other duties as directed.
- Cover any open positions for your waitstaff
- Redirect job duties when short staffed
- Make sure dining room is ready for lunch and dinner service
- Communicate with staff in pre-service huddle prior to meals
- Work with Executive & Sous Chef to implement procedures/policies
- Supervising Duties (Holding waitstaff accountable for violating policies cellphone, breaks, dress code etc.)
- Lead by example
- Redirect staff to the nurse when experiencing symptoms and send employee home after communicating with the nurse. Report information to your direct report the Executive Chef.
- Make sure that cleaning schedules are complete (Sign off checklist before end of employees shift).
- Work with Executive & Sous Chef to make sure any catering orders are set up and taken down.
- Create and organize FOH structure
Position Requirements:
-
High school diploma or equivalent
-
Previous wait person experiences preferred
-
Food handling certifications is highly encouraged for this position
EOE: We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
EOE - Equal Opportunity Employer. People of color, women, veterans and individuals with disabilities are encouraged to apply.
Job Summary
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2+ years
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