Primary Responsibility:

The Americold Summer Internship is a 12-week, full-time, paid assignment that takes place over the summer months. During this time, our Interns gain valuable knowledge related to their area of interest (i.e. Operations, Distribution, Finance, Internal Audit, etc.), while contributing to one of the COOLest business sectors. The internship includes assignments on challenging and industry-specific projects, plus the opportunity to network with organizational leaders, colleagues, and peers. 

As an Americold Intern, the experience you will gain here will not only be essential to your professional growth and development, but your talents will make a vital difference for our company, too.

Essential Functions: 
1.The Infrastructure Analyst will work with the Infrastructure teams to review existing work process documents. Revise and update where needed and create new documents where there are gaps. Centralize all documentation for work flows and work processes into one software management system. 
2.Learn ITIL mapping techniques using current ITIL platform to evaluate work processes. 
3.Documents all work processes to adhere to ITIL. 

Qualifications & Experience:

Education, Training & Professional Experience:
*Pursuing Bachelors or Masters of Science degree in Computer Science or equivalent
*Experience with Microsoft Office
*Basic understanding of the following areas will be helpful but not necessary: Servers,  User Provisioning, IT User Access Security


Knowledge & Employment Standards:

*Excellent written and oral communication skills.
*Effective presentation, documentation and report writing skills.
*Demonstrated planning, task organizing and execution skills.
*Ability to work in team-oriented environment.
*Working knowledge of applicable hardware platforms.
*Ability to complete work deadlines

Physical Requirements & Abilities:
The physical demands described below are representative of those that must be met to successfully perform the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

*Requires the ability to sit for long periods of time, with frequent interruptions
*Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
*Requires manual dexterity with normal hand and finger movements for typical office work 
*Talking, hearing, and seeing are important elements of completing assigned tasks
*May require travel by automobile and airplane up for business
*May require visiting facility operations in temperatures at or below freezing
*Requires the use of various electronic tools 
*Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
*Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management
Americold is an Equal Opportunity/Affirmative Action Employer.
EOE/AA M/F/D/V DFW.