As The Bank of You, North Shore Bank is about helping families thrive, businesses grow and communities flourish. And it’s our employees that make the difference. With offices located throughout eastern Wisconsin, we offer a work culture that has been recognized as a Top Workplace seven times by the Milwaukee Journal Sentinel.

As a mutual company, North Shore Bank isn’t publicly-owned, which means when we come to work every morning, our sole focus is on providing high-touch service to our customers and employees, and supporting our local communities. Are you looking for a company that places long-term growth ahead of short-term profits? Where you can put your customers first and think creatively to solve challenges? Where respect, integrity and being true to your word are valued and rewarded? This is the place.

SUMMARY: The Senior Lending Quality Control Specialist is responsible for ensuring accuracy and completeness of residential, consumer and commercial loan files; reviewing residential and consumer loan files prior to the loan closing; reviewing residential and commercial loan files after closing; accurately boarding of residential loans to the system; and, ensuring the accuracy of HMDA Loan/Application Register for loan files. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: North Shore Bank's Position Descriptions are intended to describe only the major functions of the job. You may be expected to perform other duties specified by your manager. Everyone is expected to contribute whatever efforts necessary to operate efficiently and effectively to insure the success of the Bank. 

Performs pre-closing file review of residential loans which includes, but is not limited to: review of loan documents to terms of the loan approval; review of the HUD; completing a document inventory; and identifying any corrections needed and delivering file to the Loan Processor for correction. 

Performs pre-closing review for consumer loan processing department. 

Performs review of re-disclosures for residential loans for accuracy and completeness, including review of rate information; loan amount; and correct dates. 

Boards all residential loans to the Fiserv system and performs a review of the data for accuracy and completeness; balances all corresponding general ledger accounts. 

Compiles requested loan information for Freddie Mac loan audits. 

Submits monthly reports to the VP-Loan Administration on QC results. 

Follows up on post closing documents such as recorded mortgages and final title policies as well as other various documents requested from borrowers, closing agents, and other vendors (insurance agents, PMI companies appraisers, etc), for all service retained loans. 

Reviews HMDA Loan/Application Register for accuracy and completeness for all adverse residential loan files which includes but not limited to; review of application date; rate lock date; action type and date; and denial reason if applicable. 

Performs post-closing file review of residential loans as per outlined procedures. This includes HMDA LAR review. 

Performs post-closing file review of commercial loans in the absence of the Lending Quality Control Supervisor. 

Uploads loan files to Aklero site for file review. 

Provides guidance and training assistance to Residential Loan Specialists, Quality Control Specialists, and Post Closing Coordinator. 

EDUCATION AND/OR EXPERIENCE

A high school diploma or equivalent is required; additional education beyond a high school diploma, such as an associate's degree or related technical training from an accredited two-year school program is preferred. Requires at least four years of experience in residential loan processing, closing, post closing, and/or servicing. 

OTHER QUALIFICATIONS:

Requires proficient experience with Word/Excel and residential and consumer loan origination software; the ability to understand and calculate basic mathematical figures; as well as, the ability to read and understand instructions in written and verbal form. Also requires effective organization skills to handle multiple priorities.