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Sales Account Manager
Brookfield, WI
Job Description
For over 50 years, Trace-A-Matic Corp. (Brookfield, WI & Houston, TX) has been a privately-owned world-class contract manufacturer of complex precision CNC machined components for global industry-leading OEM brands. Our relentless drive for quality on-time components and programmatic business focus in markets like aerospace, defense, oil & gas, power generation, transportation, medical and heavy equipment has made us the choice of global-leading OEM brands.
Job Description
Trace-A-Matic (TAM) is seeking a Sales Account Manager to develop long-term relationships with a portfolio of new and existing customer accounts. The ideal candidate will execute business in accordance with our core values of quality and excellence, can do attitude, respectful, truthful and generous. Additionally, we’re looking for someone who understands perseverance “Grit”, is high-energy, highly competitive, passionate and relationship driven, listens as well as they speak, tenacious, relentless, resilient, confident, enjoys networking and possesses a strong overall business acumen.
Responsibilities
Requirements
Job Description
Trace-A-Matic (TAM) is seeking a Sales Account Manager to develop long-term relationships with a portfolio of new and existing customer accounts. The ideal candidate will execute business in accordance with our core values of quality and excellence, can do attitude, respectful, truthful and generous. Additionally, we’re looking for someone who understands perseverance “Grit”, is high-energy, highly competitive, passionate and relationship driven, listens as well as they speak, tenacious, relentless, resilient, confident, enjoys networking and possesses a strong overall business acumen.
Responsibilities
- Be the primary point of contact and build long-term relationships with customers
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Ability to keep current clients satisfied and deliver exceptional client service on a day-to-day basis
- Monitor and analyze customer's usage of our product
- Work with the Sales & Engineering team to onboard and integrate new clients and developing existing client relationships
- Liaise between the customer and internal teams
- Forecast and track key account metrics
Requirements
- Bachelor's Degree in Business, Manufacturing and/or Engineering preferred
- 5 years + proven account management or other relevant experience
- Demonstrated ability to effectively communicate, present and influence at all levels of the organization
- Experience in delivering client-focused solutions based on customer needs
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Excellent listening, negotiation and presentation skills
- Strong verbal and written communications skills
- Self-motivated and able to thrive in a results-driven environment
- Natural relationship builder with integrity, reliability and maturity
- Ability to prioritize among competing tasks
- Critical thinking and problem-solving skills
- Expert at Microsoft Office Suite, Google Apps, Salesforce and other support software
- Ability to travel 20-30%
Job Summary
Employment Term and Type
Regular, Full Time
Required Education
Open
Required Experience
5+ years
Security Clearance Note
Trace-A-Matic
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