To review all file documentation, prepare final closing documents and requests, review funding with Bank and investor. Ship the completed closed loan file to the investor after preparing a final review to ensure compliance with all Bank, regulatory and investor requirements.

• High School diploma or GED required
• College degree preferred
• 3 years mortgage lending (closing experience required)
• Excellent oral and written communication skills to communicate effectively with diverse groups and individuals
• Initiative and ability to create relationships of trust with customers, investors and Bank personnel
• Basic computer skills
• Excellent organizational and data gathering skills
• Excellent telephone skills/ etiquette
• Subject to SAFE Act Registration Requirements
• Position may require the need to travel to other branch or meeting locations.

• Ensure compliance with all Bank, regulatory and investor requirements
• Request and review funding requirements and purchase reconciliations from Bank and/ or investors
• Maintain data integrity of system data fields
• Gather all necessary documents for closing from other parties – Hazard insurance information, subordination agreements, payoffs, taxes, etc. in a timely fashion
• Determine that all underwriting and closing conditions are satisfied prior to disbursement
• Complete Pre-Closing checklist to insure compliance with all regulatory and investor guidelines
• Prepare closing documents
• Maintain customer service satisfaction level of 95% or higher
• Participate in all required training sessions to increase knowledge and ensure compliance
• Maintain adequate control of files to ensure compliance with all consumer protection statutes/ regulations in a defined area of responsibility
• Implement Bank directed policy and any changes relating to regulatory amendments
• Prepare funding advices and monitor wires/ funding’s
• Review final loan documents and deliver files to end investors according to individual investor requirements
• Provide outstanding customer service and display a positive attitude at all times
• Move loan to closing within 30 days of application on 90% of all loan files

• Offer recommendations to streamline and improve processes for the benefit of the customer and the Bank
• Obtain “satisfactory” ratings on all compliance/ audit reviews
• HUD-1 to be reviewed and sent to appropriate parties prior to closing (lenders, attorney, client, etc.)
• Other duties as assigned by management