Hours/Schedule*:

Business hours are: Sunday 10am-3pm, Monday - Friday 10am-7pm, Saturday 10am-4pm

20-29 hours/week

*Hours may change at any time based upon business needs

Description:

Responsible for handling basic transactions for customers in a friendly and efficient manner, in conformance with the established policies and procedures. Also responsible for maintaining and balancing a teller window, providing high quality customer service and cross selling Bank products and services.

Essential duties and responsibilities:

• Represents the Bank to customers in a courteous, professional manner
• Processes transactions in an enthusiastic, courteous, and prompt manner in conformance with policies and procedures
• Provides customers with outstanding service
• Cross sells Bank products to customers
• Maintains and balances a teller drawer
• Views basic account history and answers account questions
• Processes Vertex transaction including but not limited to: deposits, withdrawals, loan payments, check cashing, money orders, cashier's checks
• Answers the phone and assists customers as needed
• Sells gift cards
• Processes check orders/reorders
• Processes cash advances
• Closes checking/savings accounts
• Processes stop payments
• Processes changes of address
• Processes coin orders
• Processes wire transfers
• Unlocks and resets NetTeller
• Processes Add on CD deposits/batching
• All other duties as assigned

These additional duties may be assigned based upon branch need:

• Safe Deposit Box access
• ATM Balancing
• Vault
• Override authority

Critical Competencies:

• Accuracy
• Customer Service Excellence
• Teamwork

Requirements:

• High School Diploma or GED required
• Prior banking experience preferred
• 6 months or more related experience in customer service and cash handling required
• Compliance with all applicable regulations including the Bank Secrecy Act
• High level of professionalism
• Basic computer skills, using Word, Excel, Internet, e-mail, and other data or software programs and applications
• Professional communication skills
• High level of confidentiality
• Excellent organizational skills
• Accuracy
• Teamwork

****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities****

Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal "EEO is the Law" poster at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.