Job Responsibilities:

* Utilize CRM, Oracle, OTIS, EDGE, Excel, Word, PPT and O365

* Research and process customer credits/debits

* Order Entry: First production, repeat, prototype, and Mod

* Customer order tracking and expediting

* Create and maintain customer records and price files

* Provide customer documents (i.e. policies, forms, engineering drawings, wiring diagrams, etc.)

* Research and provide backup details for audit controls

* Assist with special projects as requested

* Other related items to enhance/support the customer's experience

Minimum Qualifications:

* Requires a high school diploma or equivalent.

* Experienced Microsoft Office; Excel, Word, O365.

* Customer service experience preferred related to industrial manufacturing.

* Preferred experience with Oracle or another ERP software.