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Job Description

If you are a dynamic and driven Customer Service Representative who has the desire to work and enjoy a career with a highly regarded financial institution, please apply for this entry level Teller position at our Branch.

• Provide an exceptional service experience to members while assisting them with their financial transactions.
• Follow our core values (honesty, integrity, fairness, respect and excellence) in all actions with members and coworkers.
• Receive and process member financial transactions including: deposits, withdrawals and loan payments; transfers amounts from member accounts as directed.
• Welcome members and provides routine information concerning services and directs members to appropriate department for specific information and service. Educate and advise members regarding credit union products and services.
• Post transactions to member accounts and maintain member records.
• Balance cash drawer and daily transactions.
• Perform a variety of miscellaneous tasks including typing, filing, computer input, and answering the telephone.
• Other duties as assigned.

Required Skills

• Courtesy, tact, and diplomacy are essential elements of the job.
• Work involves much personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
• Bilingual in Spanish or Hmong is a plus.

Physical requirements include: standing, sitting, walking, using hands and fingers, reaching including reaching above the shoulder, talking and hearing: visual acuity; occasional stooping or crouching and occasional lifting a maximum of 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required Experience

• Must have a professional and enthusiastic attitude and also needs to like to help people.
• Accuracy and ability to operate computers and related office equipment as necessary.
• High School diploma or equivalent.

Appleton Avenue Branch is located at 7025 W. Appleton Avenue, Milwaukee, WI 53216. Lobby hours: Monday - Thursday 9:00 a.m. - 5:00 p.m., Friday 9:00 a.m. - 6:00 p.m. and Saturday 9:00 a.m. - 12:00 p.m. Drive-Up hours: Monday - Thursday 9:00 a.m. - 6:00 p.m., Friday 8:00 a.m.- 7:00 p.m. and Saturday 8:00 a.m.-1:00 p.m.

Must be available to work Saturdays. Part time hours = 20 to 29 hours/week. Varied days/hours based on business needs.

Application instructions: External candidates should apply online at www.ecu.com/careers. Work experience and education levels must be current on applications and resumes to be fully considered for openings within ECU.

Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities

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