Michael Best has an opportunity for a Billing Specialist in our Waukesha office. The billing specialist bills fees for the firm's legal professionals' services provided to clients.
Responsibilities & Duties:
Investigate and resolve client billing inquiries
Prepare monthly pre-bills for distribution to attorneys
Prepare monthly client billings for assigned attorneys including invoice modifications as necessary
Edit time and cost entries
Research detail of client-related expenses in order to provide supporting documentation
Troubleshoot e-billing submission issues
Set up new clients for e-billing (Legal Tracker/Serengeti, Tymetrix T360, CounselLink, eBillingHub)
Proactively research and reconcile the Firm's billing records with the client's e-billing records; report to and coordinate with the respective attorney or practice group manager to identify and resolve any invoice, matter or timekeeper rejections/issues to ensure that invoices are in compliance with agreed terms and available for payment
Additional duties and special projects as needed
Knowledge, Skills & Abilities:
Working knowledge of electronic time and billing software and programs
Strong organizational skills
Excellent administrative accounting skills
Extreme attention to detail and accuracy
Superior project management skills to manage deadline-orientated role
Exceptional interpersonal skills, with the ability to interact professionally and effectively with all levels of the firm