Contact Carl.Barnard@navistar.com or call 331-332-3970 for immediate info.

Navistar International a Fortune 500 company in business for 100 plus years and manufacture and sells Class 4- 8 commercial and military trucks, diesel engines, school buses; and provides service parts for trucks and diesel engines worldwide.

Data Center Operations in BROOKFIELD, WI

Info Tech Contractor (3 openings)

Hiring Current IT Students, Recent Grads or experienced IT Help Desk Professionals

Jobs are open to support company growth and internal promotions. The data center is open 24 hours a day, 7 days a week, and 365 days a year.

Available Shift:

• 7 PM - 7 AM Saturday and Sunday and then 11 PM -7 AM Monday /Tuesday
• 7 AM - 7 PM Saturday Sunday and 7 AM - 3 PM Thursday Friday

The Data Center Operations position is responsible for managing high impact incidents affecting Navistar’s technology systems and environment. The position will require the use of various tools and systems to identify specific situations that require notifications, actions and or escalations to technology owners within Navistar's IT organization.

Duties:

• Manage high impact incidents affecting Navistar's technology systems and environments, and act as Major Incident Manager for Major Incidents
• Ensure all incident stake holders are provided routine status updates for all high impact incidents
• Manage event systems and support ticking queues within SLAs
• Ensure operational monitoring, alerting and response procedures for all technology components are up-to-date
• Ensure team's engagement and support procedures with internal teams and external partners are maintained to provide proper and timely response to address issues and operational support requirements
• Identify trends to optimize incident processes and monitoring tools
• Set and enforce standards for the Operations Command Center (OCC)
• Ensure turnover is properly performed so operational concerns are addressed in a timely manner across shifts and locations
• Continually seek out improvement opportunities and demonstrate metric-based period over period improvements

Education requirement:

High School with Technical or additional IT job experience, 2 or 4 year degree preferred

Qualified candidates, excluding current Navistar employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. Navistar does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

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It's Uptime at International

Navistar is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.