Primary responsibilities

• Ensure successful daily user operations by responding to tickets and incidents
• Analyze requests to provide good customer experience while operating within security policies and standards
• Accurately document support issues, activities and/or resolutions and communicate user feedback to managers and team members
• Write Chooses from established procedures to address customer problems.
• Directs customers to the correct resources when necessary for problem resolution.
• fundamental documentation in a clear, concise manner and according to standards. Shares knowledge effectively within a global team.
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
• Adopt QBE values in personal work behaviors, decision-making, contributions and
• interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives

Required Qualifications

• High School Diploma/GED

Number of Openings:

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.