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Customer Service/Sales Support
Burlington, WI
Job Description
Customer Service / Sales Support
Position Description:
-Interact with Customers and provide superior customer service via email, phone and fax.
-Create and analyze daily/weekly/monthly reports (customer reporting, inventory reporting, production reporting, etc.).
-Data Entry - enter a high volume of sales orders.
-Extensive follow through with order process - receiving order, shipping process, invoicing.
-Research for payment discrepancies, shortages, over shipments, checking available stock, tracking shipments, updating customers on existing orders, etc.
-Inventory Analysis – reviewing production schedule, open orders, available inventory
-Problem solving – handling day to day matters that arise
Requirements:
-Prior office experience required.
-Must be able to work in an efficient manner, prioritize projects and multi-task.
-strong customer service background
-Good math skills
-Excellent communication skills
-Must be proficient in Excel with ability to create spreadsheets and charts.
-Strong attention to detail
-High level of organization and time management skills
-Proficient in typing and 10-key
Echo Lake has created new egg products for customers for decades, from breakfast entrees to main dishes. Products are used in school systems, hotels, healthcare and correctional facilities and restaurants.
Echo Lake Foods, Inc. is an Equal Opportunity Employer. Qualified females, members of ethnic and racial minority groups, persons with disabilities and veterans are encouraged to apply.
Position Description:
-Interact with Customers and provide superior customer service via email, phone and fax.
-Create and analyze daily/weekly/monthly reports (customer reporting, inventory reporting, production reporting, etc.).
-Data Entry - enter a high volume of sales orders.
-Extensive follow through with order process - receiving order, shipping process, invoicing.
-Research for payment discrepancies, shortages, over shipments, checking available stock, tracking shipments, updating customers on existing orders, etc.
-Inventory Analysis – reviewing production schedule, open orders, available inventory
-Problem solving – handling day to day matters that arise
Requirements:
-Prior office experience required.
-Must be able to work in an efficient manner, prioritize projects and multi-task.
-strong customer service background
-Good math skills
-Excellent communication skills
-Must be proficient in Excel with ability to create spreadsheets and charts.
-Strong attention to detail
-High level of organization and time management skills
-Proficient in typing and 10-key
Echo Lake has created new egg products for customers for decades, from breakfast entrees to main dishes. Products are used in school systems, hotels, healthcare and correctional facilities and restaurants.
Echo Lake Foods, Inc. is an Equal Opportunity Employer. Qualified females, members of ethnic and racial minority groups, persons with disabilities and veterans are encouraged to apply.
Job Summary
Company
Start Date
ASAP
Employment Term and Type
Regular, Full Time
Hours per Week
40+
Work Hours (i.e. shift)
1st
Salary and Benefits
DOE
Insurance: Health, Dental & Life Insurance
Leave and Holidays: Vacation, Paid Holidays
Retirement and Financial: 401K Plan, Profit Sharing, Flexible Spending Accounts (Dependent & Medical)
Comments: 50% match on 401K (up to a 8% deferral)
Required Education
Certification or Vocational
Required Experience
2+ years
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