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  Employees Draining Your Time? Try ¡°Monkey Management.¡±
by Dawn Lennon - May, 2011
Time is a resource we control. If we don¡¯t, we get stressed like when: ¡öWe¡¯re up against a deadline ¡öWork volume is overtaking us ¡öWe need help ¡öPriorities conflict We¡¯re not much fun to be around when we¡¯re on edge. Time stress affects the way we relate to our peers and employees. It makes decision-making more difficult and less reliable. It takes its toll. Avoiding the time drain trap People are often...
 
  Pretty Good at Managing Employee Performance? What About Bob?
by Dawn Lennon - May, 2011
Go to training. Learn how to manage people. Go back to your work group and deliver all those promised results. Sweet! Ugh…then reality turns sweet into sour. Live situations don’t match the training role plays or the workbook exercises. Our success as managers is a function of our ability to select and apply the best practices we need to solve the performance issues staring at us. Here’s a test case for you the puzz...
 
  Making a Case for Air Traffic Controllers Sleeping on the Job
by Marcia Robinson - Apr, 2011
There have been five reported incidents of air traffic controllers sleeping on the job in the last few weeks. Following the Reagan International Airport incident, air traffic controllers have been caught sleeping on the job at Reno-Tahoe airport, McGhee Tyson airport, Seattle International airport, Lubbock Preston Smith International airport and at a Miami regional radar facility providing area control services for Florida as...
 
  How to Use Brain Science to Maximize Employee’s Peak Performance
by Dr. Maynard Brusman - Apr, 2011
The ability to select, motivate, develop, engage and retain top people is critical to a company’s success. If you want to build a company where people love to work you have to know how to hire and keep the right people. Great companies and managers start with optimistic, change-resilient, and committed people whose values fit the workplace culture. Retaining peak performing people involves creating a healthy work environme...
 
  Supervisory Skills to Manage Recent College Grads
by Marcia Robinson - Apr, 2011
Millions of recent college graduates enter the workplace yearly. These new college graduates bring new skills, high expectations and anxiety to the workplace. Supervisors who manage recent college graduates also come into these new working relationships with anticipation and anxiety; concerned about the steps involved in professionally developing these new graduates. To help these college graduates develop into the professiona...
 
  Employees Are Falling Asleep at Work After Working Long Hours
by Marcia Robinson - Apr, 2011
The fact that employees fall asleep at work made the news again when a Washington DC, Air Trafic Controller, fell asleep at work at the Reagan International Airport. The aviation industry made news alson in October 2009, when Northwest Airlines pilots missed the Minneapolis airport. Northwest referred to the mishap employees' "loss of situational awareness." That's the airline lingo for saying the pilots may have fallen asleep...
 
  SIMPLE THINGS
by Nan S. Russell - Apr, 2011
I still have the email. It's been years since a highly placed corporate boss, who had the reputation and approach that things were never quite good enough, sent it to me. He was long on critique and revisions while short on acknowledgement and appreciation. Anyone else reading his message would deem it ordinary. No flowery words, no glowing adjectives, no verbose flattery or deliberate feel-good rhetoric. It was written in...
 
  Supervisory Skills to Manage College Students
by Marcia Robinson - Apr, 2011
The supervisory skills necessary to manage college students should include skills that engage and motivate this segment of the workforce. Financial pressures or the opportunity to get work experience, often force college students into the workplace before graduation. Knowing how to manage college students at work present unique challenges requiring the following supervisory skills. Supervisors who manage college students n...
 
  Executive Hot Buttons—Press With Caution
by Dawn Lennon - Apr, 2011
It can be stressful at the top where pressure might not bring out our best. Executives are vulnerable all the time to the unexpected. The winds of marketplace change are always in their faces. The potential for bad decisions by managers and misconduct by employees is also ever-present. Although executives can’t escape the unforeseen risks that come with the job, they will often show us how they cope. Making the com...
 
  How Performance Reviews Brand the Reviewer
by Dawn Lennon - Apr, 2011
It's a draw. All the arguments about performance reviews are correct. The process can be fair or unfair, useful or a sham, legitimate or bogus. It all comes down to us-the reviewers. Do you care? For many supervisors, it's about the paper, not the process. We whine about writing comments, deciding on ratings, and holding those dreaded employee review meetings. We forget that performance reviews are about feedbac...
 
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