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  Making a Case for Air Traffic Controllers Sleeping on the Job
by Marcia Robinson - Apr, 2011
There have been five reported incidents of air traffic controllers sleeping on the job in the last few weeks. Following the Reagan International Airport incident, air traffic controllers have been caught sleeping on the job at Reno-Tahoe airport, McGhee Tyson airport, Seattle International airport, Lubbock Preston Smith International airport and at a Miami regional radar facility providing area control services for Florida as...
 
  How to Use Brain Science to Maximize Employee’s Peak Performance
by Dr. Maynard Brusman - Apr, 2011
The ability to select, motivate, develop, engage and retain top people is critical to a company’s success. If you want to build a company where people love to work you have to know how to hire and keep the right people. Great companies and managers start with optimistic, change-resilient, and committed people whose values fit the workplace culture. Retaining peak performing people involves creating a healthy work environme...
 
  Supervisory Skills to Manage Recent College Grads
by Marcia Robinson - Apr, 2011
Millions of recent college graduates enter the workplace yearly. These new college graduates bring new skills, high expectations and anxiety to the workplace. Supervisors who manage recent college graduates also come into these new working relationships with anticipation and anxiety; concerned about the steps involved in professionally developing these new graduates. To help these college graduates develop into the professiona...
 
  Employees Are Falling Asleep at Work After Working Long Hours
by Marcia Robinson - Apr, 2011
The fact that employees fall asleep at work made the news again when a Washington DC, Air Trafic Controller, fell asleep at work at the Reagan International Airport. The aviation industry made news alson in October 2009, when Northwest Airlines pilots missed the Minneapolis airport. Northwest referred to the mishap employees' "loss of situational awareness." That's the airline lingo for saying the pilots may have fallen asleep...
 
  SIMPLE THINGS
by Nan S. Russell - Apr, 2011
I still have the email. It's been years since a highly placed corporate boss, who had the reputation and approach that things were never quite good enough, sent it to me. He was long on critique and revisions while short on acknowledgement and appreciation. Anyone else reading his message would deem it ordinary. No flowery words, no glowing adjectives, no verbose flattery or deliberate feel-good rhetoric. It was written in...
 
  Supervisory Skills to Manage College Students
by Marcia Robinson - Apr, 2011
The supervisory skills necessary to manage college students should include skills that engage and motivate this segment of the workforce. Financial pressures or the opportunity to get work experience, often force college students into the workplace before graduation. Knowing how to manage college students at work present unique challenges requiring the following supervisory skills. Supervisors who manage college students n...
 
  Executive Hot Buttons—Press With Caution
by Dawn Lennon - Apr, 2011
It can be stressful at the top where pressure might not bring out our best. Executives are vulnerable all the time to the unexpected. The winds of marketplace change are always in their faces. The potential for bad decisions by managers and misconduct by employees is also ever-present. Although executives can’t escape the unforeseen risks that come with the job, they will often show us how they cope. Making the com...
 
  How Performance Reviews Brand the Reviewer
by Dawn Lennon - Apr, 2011
It's a draw. All the arguments about performance reviews are correct. The process can be fair or unfair, useful or a sham, legitimate or bogus. It all comes down to us-the reviewers. Do you care? For many supervisors, it's about the paper, not the process. We whine about writing comments, deciding on ratings, and holding those dreaded employee review meetings. We forget that performance reviews are about feedbac...
 
  Supervisory Skills to Manage Workplace Bullies
by Marcia Robinson - Apr, 2011
The Workplace Bullying Institute says that 54 million people have experienced bullying in the workplace. The Institute says that all it takes is for one bully to be successful for the patterns and practices of workplace bullying to be established. Since workplace bullying costs businesses in lower productivity, legal fees and settlements for action or inaction by the company, supervisory skills necessary to manage workplace bu...
 
  When Employees Aren't Feelin' It, Try Enchantment, Guy Kawasaki Style
by Dawn Lennon - Apr, 2011
Today, Guy Kawasaki's new book, Enchantment: The Art of Changing Hearts, Minds, and Actions, is released. Guy offered me an advance copy about a month ago with a request to blog about it. I'm so happy I said, "Yes." We really want our jobs to mean something. It's usually the rush more than the money that keeps us showing up every day. When there's nothing to feel no excitement, satisfaction, optimism, or joy we're less...
 
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