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  How Managers Create “Flow” Experiences
by Dr. Maynard Brusman - Oct, 2010
Are you working in an organization where managers give employees feedback them helps them learn and grow? Do employees at your workplace believe that the feedback they receive is based on observed behavior at work? I coach a number of managers on how to improve performance by giving behavioral feedback. Emotionally intelligent managers increase worker productivity by giving in the moment feedback resulting in improved work pl...
 
  How Employee Engagement Influences
by Eva Jenkins - Oct, 2010
As the fourth quarter of one of the most challenging years in the U.S. economy’s history draws to a close, companies that want to stay in business for 2011 should focus on turning buyer satisfaction into buyer loyalty. The key is a higher level of customer loyalty and an engaged workforce to inspire that loyalty. In an alarming number of companies, massive lay-offs have decimated workforces and left those that remain feeli...
 
  Use “Snapshots” Not Potshots to Wake Up “Problem Employees”
by Dawn Lennon - Oct, 2010
It’s kind of an eerie label—“problem employee.” With supervisors it usually means, “I have someone working for me who isn’t with the program.” Then what they often fail to admit is: “I don’t know what to do to turn him/her around.” So, what’s the problem? In most cases, the problem is around employee behavior—their approach, conduct, interpersonal relationships, and way of communicating. It’s that dreaded “soft stu...
 
  10 Management Tips for Great Leaders
by Courtney Templin - Oct, 2010
It’s not easy managing people - especially right now, when the economy is down and stress levels are up. Being a great manager takes time and dedication. Here are a few tips to help you be the leader that people want to follow: 1. Share information. There’s a lot going on these days. Long management meetings are bound to make your team nervous. Communicate the news that you can, so minds don’t wander. 2. Say th...
 
  How to Command the Room
by Brad Karsh - Oct, 2010
In our business, speech is spontaneous. We don’t have the benefit of memorized presentations or teleprompters. Sadly, we’ve all experienced a meltdown or two. I’m sure there are a few of you who wish you would have said something a bit differently in the presentation. Maybe you wish you had the ability to press rewind in the interview, or you even wish you were more persuasive when you were talking with your boss. The...
 
  Make The Most Of Your Meetings
by Judith Lindenberger - Oct, 2010
Typical managers spend nearly 40% of their work hours in meetings, not to mention the time spent preparing (and recuperating). A survey of business leaders showed: • 33% of time spent in meetings is unproductive • 75% of the respondents said it is “almost essential” to have an agenda, yet they use them only 50% of the time • Only 64% of meetings achieve their intended outcome A disciplined approach to making the most...
 
  What do You Mean My Organization Is Stepping Stone?
by Judith Lindenberger - Oct, 2010
I remember the moment I swore that I would always value my employees. It was the late 90s, I was the head of sales and my boss was sitting across the table. “Sales people are a dime a dozen,” he said. “I could replace anyone working here tomorrow and not miss a beat.” That told me everything I needed to know about my value to the organization and it didn’t take long before I left and started my own company. My boss’ thinkin...
 
  When Interns Are in the House
by Brad Karsh - Oct, 2010
Flowers are in full bloom, season finales are dominating the airwaves, and the end of the school year is upon us. That can mean only one thing – it’s intern season! For some of us, that’s ten weeks of delivered coffee, spotless files, and collated copies. Joking aside, interns can be an incredibly valuable resource on a number of fronts. They can provide fresh ideas and perspective, they can deliver solid work output a...
 
  Happy Workers Are Productive Employees - Truth or Fiction?
by Dr. Maynard Brusman - Oct, 2010
Are you working in an organization where managers develop employees to be more productive? Do employees at your workplace believe that company perks help them become more productive? I coach a number of managers who are surprised that increase happiness and satisfaction at work doesn’t always translate into increased productivity. Emotionally intelligent managers develop their people resulting in improved work place perform...
 
  How Managers Undermine Employee Performance
by Dr. Maynard Brusman - Oct, 2010
Are you working in an organization where managers know how to motivate people? Are managers held accountable for listening to their employees and addressing any complaints? I coach a number of managers who consistently complain about certain employees, but don’t take the time or make the effort to address any underlying concerns. Effective managers listen to their employees, and are open to any feedback that will improve wo...
 
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