JOB PURPOSE AND REPORTING STRUCTURE:
The Financial Aid Assistant position involves performing customer service and administrative job duties in a university Financial Aid Office. This position reports to the Director of Financial Services and Administration.

PRIMARY DUTIES AND RESPONSIBILITIES:
Communicate with students via phone and email to collect requested verification and financial aid documentation.
Completion of enrollment verification and skip trace documentation.
Field incoming phone calls regarding student living expense checks.
File and perform other administrative tasks as assigned for the Financial Aid Office.

OTHER DUTIES:
All other duties as assigned.

SUPERVISORY RESPONSIBILITIES:
None.

QUALIFICATION REQUIREMENTS:
Detail-oriented personality: organized, persistent, determined
Excellent communication skills
Open to working evening and/or weekend shifts

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:
Minimum bachelor's degree required.

PHYSICAL/ MENTAL DEMANDS:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, grasp, handle or touch objects. The employee is occasionally required to stand, walk, sit, and reach above shoulders.