State Collection Service, Inc. is a fast-growing, nationally recognized company focused on providing quality debt collection to our clients. Headquartered in Madison, SCSI has an unparalleled reputation for service, integrity, professionalism, and results. Whether you are looking for that first step in developing a professional career or seeking to further your horizons, we can help. State Collection Service can provide you excellent training and support, the ability to learn valuable business skills, and the opportunity to become a certified industry professional with a recognized market leader.

We’d like you to share in our success during this exciting time of growth for the company, and are currently hiring for Collection Account Representatives, in our BELOIT, WI office. Collection Account Representatives work with the public to gather information and build relationships that resolve medical and utility debt issues successfully.

The Collection Account Representative operates in a call-center based environment, using the computer and phone as their primary business tools. Keys to success in this position include the ability to handle customer questions and concerns professionally, present and negotiate payment arrangement options, and work within a structured, goal oriented, environment. Applicants must be able to work a varied schedule that includes two evenings per week and two Saturday mornings per month.

Candidates will ideally have experience in a call center, customer service or other environment working directly with the public. The ability to communicate with the public effectively and sound computer skills is required. Experience working in a commissioned environment and background in collections are also helpful.

Our positions offer competitive wages and our comprehensive benefits program, which includes: Medical, Dental, Vision, Life and Disability Benefits, Flexible Spending Accounts, 401(k) program with company match, Paid Time Off and Holiday programs, Paid Education and Training Reimbursement Programs, Pay differential for Spanish language skills.

Applicants may apply online at www.statecollectionservice.com, fax resumes to Lynne Sumpter at 608-661-3001, email lynnes@stcol.com or mail to: SCSI, 2509 S. Stoughton Road, Madison, WI 53716. Equal Opportunity/AA Employer.