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Job Title: Warehouse Manager
Job Location: Chicago, IL
We have an exciting opportunity for a WAREHOUSE MANAGER to own and manage customer accounts' daily operations. This position will be based at our Chicago, IL location.
Key Responsibilities:
- Assumes responsibility for good working practices, safety, and security for customer inventory.
- Develops, recommends, and implements process and procedure improvements for service delivery to the customer.
- Provides customized solutions for customers in the areas of warehousing, inventory control & analysis, transportation, and technical support.
- Responsible for the Key Performance Indicators (KPIs) of the product and ensures budget targets are met.
- Supervises staff, responsible for hiring, coaching, training, and developing subordinate staff.
- Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes.
- Collaborates with senior management to deliver strategic business results. Builds collaborative working relationships across groups.
- Drives Performance Improvement though active management and use is CIP tools.
- Metric driven and drives team performance based on data.
- Responsible to shape and adjust workflows based on business need.
- P/L responsibility for the business unit, works to control costs and implement cost improvement measures.
- Drives Productivity improvement measures with teams.
- Responsible for root cause analysis and implementation of corrective measures to address and minimize reoccurring challenges.
- Responsible to develop, maintain, and implement local operating procedures and work instructions.
Skills / Requirements:
- Minimum 5 years in freight forwarding and operations experience required
- Minimum 3 years supervisory or management experience required - managing a union workforce a plus
- Effective verbal and written communication skills
- Familiarity with DOT and HazMat regulations
- Familiar with TSA, TAPA, and C-TPAT regulations
- Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint)
- BA/BS Preferred
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
DHL GLOBAL FORWARDING HAS BEEN RECOGNIZED EXTERNALLY AS TOP EMPLOYER AND
A GREAT PLACE TO WORK !
WHY DOES THIS MATTER TO YOU?
- It means that when you partner with DHL Global Forwarding you're working with an ethical and socially responsible company.
- We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give.
- And that's why external organizations have granted us different accolades for our people practices
Our Vision: The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Work Authorization:
DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
About DHL Global Forwarding (DGF):
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.
Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.
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Equal Opportunity Employer, Disability/Vets. Click here for EEO Statements and Reasonable Accommodations.