Description

Job title

Administrative Assistant

Reports to

Program Director

Position Summary

Provide administrative support to an outpatient substance abuse counseling facility. A commitment to the RHD values should be demonstrated as job duties are performed.

Essential Duties and Functions

• Answer inbound calls for staff and route appropriately to extension or voicemail, or convey messages
• Field and address general calls and inquiries regarding services provided at Rise Above
• Greet arriving clients and complete appropriate check-in procedures
• Collect and record payments for services
• Schedule evaluation appointments
• Maintain and report group registration and attendance as needed
• Process evaluations and communicate status of evaluations with referral sources
• Complete other duties as assigned by management team

Qualifications

Qualifications include:

• High school diploma or GED
• Minimum of two years' experience in clerical or administrative work
• Knowledge of Microsoft Office
• Experienced with electronic health records preferred
• Bilingual speakers are highly encouraged to apply

Requirements

Physical requirements

The Administrative Assistant will be required to sit, stand and move about in the performance of their duties. Required to sit using a computer monitor and keyboard for a length of time, to review electronic documents and files, enter data and create reports. Use of Zoom and/or Microsoft Teams platforms to schedule meetings and make calendar appointments. Use of standard office equipment, such as copiers and the telephone.

Lifting Requirements

• Light: exerting up to 20 pounds of force frequently, and/or negligible amount of force constantly to move objects. The use of arm and/or leg control requires force greater than sedentary, but worker still sits majority of time.

Physical Requirements

• Stand or Sit (stationary position)
• Walk
• Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position)
• Climb (stairs/ladders)
• Talk/Hear (communicate, converse, convey, express/exchange information)
• See (detect, identify, recognize, inspect, assess)
• Pushing or Pulling
• Repetitive Motion
• Reaching (high or low)
• Kneel, Stoop, Crouch or Crawl (position self, move)

Reporting Relationships

• Direct Supervisor: Program Director/Office Manager
• Directly Supervises: None

Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.