Assist PCC leadership with day to day operation to ensure high quality and cost effective patient care
1)Serves in the role of Charge Nurse.
2)Assigns daily staff work assignments.
3)Maintains staffing requirements in accordance with established policies, patient volume.
4)Collaborates with physicians, management and other healthcare professionals to assure the deliver of quality care and patient satisfaction.
5)Assures accurate reporting of census and staffing at predetermined times.
6)Assures that Point of Care Testing/Code Carts/Code Boxes are accounted for.
7)Assures appropriate supplies are available to staff via Lawson.
8)Monitors/Edits Report Express Reports in a timely manner.
9)Ensures compliance with all regulatory agency standards, i.e., federal, state, city, Accrediting Organization, IDPH and all hospital policies and procedures.
10)Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives
Practices the principles of Performance Improvement in order to contribute to positive patient outcomes
1)Demonstrates and maintains a current knowledge Advocate Christ Medical Center Mission, Philosophy, Policies and Procedures.
2)Serves as a clinical resource to staff.
3)Collaborates with members of the health care team to facilitate the Care Management process
4)Serves as a role model for "Service First" in practice and facilitation of staff adherence to Service First courtesy standards and scripts.
5)Facilitates Service Recovery.
6)Takes initiative with problem resolution and conflict management when presented with issues/concerns.
7)Responds to issues/concerns of patients and families in a timely manner. Refers complex issues to management.
8)Demonstrates positive support and participation in unit base performance improve plan, indicators and outcomes.
9)Make recommendations for improvement.
10)Assists in the Performance Improvement (CQI) Process
Participates with PCC leadership to provide positive work environment for staff in terms of growth and development and job satisfaction
1)Practices positive coaching/mentoring skills to foster staff growth and development.
2)Conducts timely and objective performance pathways for assigned staff subject to review with management prior to presentation to staff.
3)Assesses educational needs of the staff and facilitates education opportunities.
4)Assists individuals with identifying professional goals and provides opportunities to achieve these goals.
5)Addresses staff concerning matters involving minor performance variances and minor disciplinary counseling.
6)Consults with management if written disciplinary action is warranted.
7)Refers major rule violations/work performance issues to management utilizing the established chain of command.
8)Assists with data collection/tracking for education/inservice of assigned staff.
9)Assists with the development of staff competencies and skills checklists.
10)Facilitates staff attendance at inservices by providing appropriate coverage of unit.
Responsible for personal/professional growth and development
1)Keeps abreast of current standards of care via literature, educational events, internal and external resources and networking.
2)Proactively seek out education as opportunities.
3)Participates in activities to enhance professional growth by involvement in professional organization and continuing education.
4)Maintains clinical expertise specific to unit.
Education/Experience Required:
Bachelors degree in nursing required. Masters degree preferred.
5 years labor and delivery experience
Licensed Professional Registered Nurse
2-3 years prior leadership experience preferred
Knowledge, Skills & Abilities Required:
Ability to assume charge/schedule coordinator role * Ability to communicate effectively and work cohesively with a diverse work group * Skills specific to each units specialty