Department: Residential Ops & Services
Salary/Grade: NEX/8

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Northwestern University's Residential Services helps build a community environment for students through housing-related services, intentional learning opportunities and residential settings that include residence halls, residential communities, and residential colleges. Learn more about the Residential Services department and the Operations and Services team here:

About Student Affairs: By pursuing justice, equity, and belonging, Student Affairs cultivates student programs, services, and skills; disrupts barriers; and partners across Northwestern and neighboring communities to create an inclusive culture in which all students can thrive. Learn more about the Division of Student Affairs here:

Job Summary:

The available 1^st Shift Custodian/Maintenance Technician schedule is:

• Monday - Friday, 7:30AM-4:00PM

Pay: The pay rate for this position is $17.25-17.50 per hour.

Specific Responsibilities:

Maintenance/Custodial Services:

• Uses machines or other tools as needed to clean, renovate, and renew floor surface finishes; to sweep, dry mop, wet mop or machine scrub and wax floor; to sweep and shovel snow or remove debris from steps and walks; to vacuum rugs and carpets; to move furniture, office equipment, supplies, etc.
• Provides light maintenance services such as replacing light bulbs and lubricating locks etc.
• Collects and places in containers for removal by truck, debris removed from offices, lounges, hallways, lavatories, walks, steps and other rooms in buildings or houses.
• Cleans, dusts, washes and polishes furniture, exhibit cases, fixtures, doors, interior/exterior, glass, partitions, framed pictures, office equipment, trim and related furnishings.
• Cleans and services lavatories, toilet rooms, rest rooms, smoking urns, trays, and keeps units supplied with necessary items such as soap and towels.
• Reports any repair problems or negative conditions to supervisor.

Miscellaneous:

• Performs other duties as assigned.

Minimum Qualifications:

• Ability to: stand for up to 7.5 hours, bend, climb, stoop, manipulate and operate moderately heavy equipment, climb up to 5 flights of stairs at one time, kneel, reach/extend to reach ceilings and corners, push/pull carts and vacuums.
• Ability to lift and/or move items weighing up to 50lb.
• Ability to transport items outdoors during all types of weather
• Ability to perform cleaning of bodily fluids

Preferred Qualifications:

• Valid driver's license

Minimum Competencies:

• Knowledge of institutional or commercial cleaning methods, techniques, cleaning chemicals, supplies and equipment.
• General knowledge of the tools, equipment, and setups for use with conferences.
• Basic knowledge of the activities and services necessary to efficiently provide services for conference activities.
• Ability to maintain effective working relationships with fellow workers, residents, and conference guests.
• Knowledge of procedures for accident reporting.
• Ability to perform duties promptly and efficiently under pressure of deadlines and with interruptions.
• Ability to be flexible in order to meet the needs of the residents.
• Ability to work independently and use sound judgment.
• General math comprehension.
• Ability to follow written and oral instructions.
• Knowledge of hospitality industry with key emphasis on quality service.
• Ability to maintain adequate attendance.

Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at to learn more.

Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at to learn more.

Professional Growth and Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at to learn more.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the webpage.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.