Senior HR Consultant, Client Experience & Digital
Milwaukee, WI 
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Posted 19 days ago
Job Description
At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

What's the role?

The Senior HR Consultant supporting Client Experience & Digital (CXD) will focus on and tackle the most impactful and relevant business needs for Northwestern Mutual's CXD organization. Developing trust and rapport, demonstrating credibility and influence, an ability to gather insights from data with a keen eye for attention to detail while working with a proactive sense of urgency, are critical expectations.

In partnership with the department HR Lead and other HR business units, the Senior HR Consultant provides high quality consulting support focused on the Talent Management Cycle, HR process delivery to the business in all areas of HR, and tactical support to the HRBP team. Consultation is focused on integrating HR initiatives into the business to support overall business objectives and outcomes. The Senior HR Consultant ensures implementation and execution of HR initiatives. Additionally, they identify issues and trends related to the workforce. This role may act as project lead or swat team member in the department they support but may assist in other areas as needed. Lastly this role may participate in department leadership initiatives and may have additional responsibilities as a subject matter expert in a specific HR discipline and accountability to a COE as liaison.

Location : Milwaukee, WI Corporate

Primary Duties and Responsibilities:

  • Partners with business leadership and human resource teams to effectively deliver HR processes and programs that drive business results including but not limited to employee relations, performance development, engagement, retention, change leadership and transitions, individual and team development, compensation, diversity inclusion, and talent acquisition.

  • Provides trusted consultation to people leaders on developing and leading employees while bringing enterprise and outside in business perspectives.

  • Leads and/or participates in projects and initiatives in HR and/or business areas to further deliver business results.

  • Facilitates people leader and employee training on various people and talent related topics. Responsible for escalation and feedback loops to HR Business Partners, Human Resource Centers of Expertise, and Shared Operations.

  • Leverages data and analytics to inform business consultation and talent solutions. Applies data analysis skills and judgment to accurately interpret findings and to provide data insight-based approaches to the business.

  • Navigates multiple systems and programs including analytic tools, talent management and other HR systems.

  • Manages multiple priorities, stakeholders and changing business and economic landscapes, flexing work approach and style to support highest priorities across the organization and within HR.

  • Continually develops skills to maximize value to the business and within the HR organization.

Bring Your Best! What this role needs:

  • Bachelor's degree required in human resources, business or related field.

  • An equivalent combination of education and progressively responsible work experience emphasizing data driven decision-making, communications, and personal development may be considered.

  • Minimum of 6 years of human resource experience in more than one HR discipline ideally HR generalist experience with specific experience in at least three of the following: change leadership and transitions, compensation, performance development, employee relations, recruiting, talent management.

  • Demonstrated business acumen in a variety of business environments to include knowledge in practices, trends, current and possible future policies.

  • Proven track record of exceptional consulting, project management, analytical and organizational skills with the ability to independently set priorities and carry out multiple, diverse assignments within time deadlines required.

  • Engages in and models courageous and constructive dialogue; confidence to offer a new and potentially challenging idea to foster conversation and critical thinking; ability to deliver difficult / complex messages and help others understand multiple points of view.

  • Demonstrated ability to anticipate and respond quickly and creatively to change and shifting, sometimes competing, priorities. Comfort operating through risk and uncertainty in a high-volume work environment.

  • Demonstrated ability to effectively perform within a matrixed environment.

  • Superior oral and written communications skills and the ability to build rapport with all staff levels required.

  • Strong interpersonal skills and the ability to lead/influence people and groups over whom there is no direct authority.

  • Effective conflict management skills.

  • Flexibility and good judgment.

  • Ability to handle confidential information in a sensitive manner required.

  • Masters Degree in Business Administration or Human Resources.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

$75,180.00

Pay Range - End:

$139,620.00

Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click for additiona l information relating to location-based pay structures.

Grow your career with a best-in-class company that puts our client's interests at the center of all we do. Get started now!

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click for information pertaining to compensation and benefits.


FIND YOUR FUTURE

We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.

  • Flexible work schedules
  • Concierge service
  • Comprehensive benefits
  • Employee resource groups

EEO/AA Employer/Vets/Disability

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
6+ years
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