The Call Center Representative is a vital member of our Customer Care team, responsible for taking incoming phone inquiries and providing assistance to shareholders in a timely, efficient, and professional manner. In this role, you will be interacting on the phone 100 % of the time with shareowners, their representatives, and the investment community supporting activities

1. Greets and assists all parts customers via telephone and in person to complete the sales of parts for all vendor lines available with confidence and complete customer satisfaction. 2. Record and places in inventory all incoming parts, units, components and assemblies. 3. Maintains parts records, literature, brochures, lists, catalogs, bin tickets, and price sheets as a

Duties WHAT IS THE TAS TAXPAYER ADVOCATE SERVICE DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Taxpayer Advocate Service (TAS) Deputy Executive Director Case Advocacy (DEDCA) The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint

Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans docum

Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans docum

Greets visitors and patients in person, or communicates by telephone, upholding excellent customer service Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed Provide

Greets visitors and patients in person Communicates by telephone or video conferencing, upholding excellent customer service Handles confidential information appropriately by protecting and disclosing information to only those authorized Prioritizes by assessing and analyzing information to identify immediate emergency needs Demonstrates technical knowledge and competence

Examine, identify and accurately interpret correspondence of mid range complexity by utilizing software, databases, websites and resources. Use deductive reasoning to determine the appropriate course of action. Handle a high volume of inbound and outbound calls from diverse people and create a positive experience for each caller under challenging circumstances. Actively l

Oversee Uline's Backorder and Custom / Drop Ship operations with a focus on quality, speed and accuracy. Direct leaders on how to review and analyze department results to identify trends and opportunities for continuous improvement. Monitor and report on gross profit, returns, vendor performance and customer comments. Guide and develop team leaders by meeting on performan

Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics. Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success. Provide feedback to management on processes improvements that increase

Process customer orders and inquiries in a collaborative call center using world class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High sch

Process customer orders and inquiries in a collaborative call center using world class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High sch

Process customer orders and inquiries in a collaborative call center using world class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High sch

Guide a team of Cash Applications Specialists by communicating performance expectations and providing regular feedback to foster growth and development. Serve as a subject matter expert in Cash Applications processes, managing certain special projects to continuously improve our financial operations. Assist with processing customer payments as needed. Minimum Requirements