The primary function of this role is to accelerate the growth of sales in the Power Efficiency Solutions (PES) segment. Primary duties include revenue goal achievement, implementing a sales plan to drive profitable growth, and executing to the plan. The successful candidate will be energetic, persuasive, well organized, data driven and able to demonstrate the ability to s

SCOPE OF ROLE Strategic Account Specialist role is aligned under Customer Care and is designed to provide proactive relationship management in alignment with Differentiated Services & Overserve model ing . As a Strategic Account Specialist you will be assigned a group of A1 tier client s with focus of providing proactive relationship manag ement throughout the c ustomer f

A Potbelly Associate's job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and rein

A Potbelly Associate's job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and rein

A Potbelly Associate's job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and rein

A Potbelly Associate's job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and rein

A Potbelly Associate's job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and rein

The Customer Care Specialist is tasked with delivering world class customer experience to our customers. Build a strong relationship with them to ensure continued growth of these accounts via email and voice correspondence. Team members must develop an in depth understanding of our processes and products to resolve any customer issue. Critical to this would be the quality

Guide a team of Cash Applications Specialists by communicating performance expectations and providing regular feedback to foster growth and development. Serve as a subject matter expert in Cash Applications processes, managing certain special projects to continuously improve our financial operations. Assist with processing customer payments as needed. Minimum Requirements

Oversee Uline's Backorder and Custom / Drop Ship operations with a focus on quality, speed and accuracy. Direct leaders on how to review and analyze department results to identify trends and opportunities for continuous improvement. Monitor and report on gross profit, returns, vendor performance and customer comments. Guide and develop team leaders by meeting on performan

Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics. Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success. Provide feedback to management on processes improvements that increase

Process customer orders and inquiries in a collaborative call center using world class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High sch

Process customer orders and inquiries in a collaborative call center using world class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High sch

Process customer orders and inquiries in a collaborative call center using world class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High sch

Manage, mentor and develop team of System Application Testers, ensuring thorough and accurate testing processes are in place. Maintain an in depth working knowledge of Uline system and processes to identify and propose informed programming enhancement recommendations. Direct large scale IT projects and implementations, serving as a resource for Customer Service leadership