Operational excellence, oversee the daily operations and provide leadership to the global customer care team (400+ associates) Drives the strategy and deployment to create a best in class customer experience. Define and enhance the overall cross functional customer journey to ensure a positive experience throughout all touchpoints Defining and measuring key customer KPIs

The primary function of this role is to accelerate the growth of sales in the Power Efficiency Solutions (PES) segment. Primary duties include revenue goal achievement, implementing a sales plan to drive profitable growth, and executing to the plan. The successful candidate will be energetic, persuasive, well organized, data driven and able to demonstrate the ability to s

SCOPE OF ROLE Strategic Account Specialist role is aligned under Customer Care and is designed to provide proactive relationship management in alignment with Differentiated Services & Overserve model ing . As a Strategic Account Specialist you will be assigned a group of A1 tier client s with focus of providing proactive relationship manag ement throughout the c ustomer f

Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years . Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. E xcellent Oppo

A Potbelly Associate's job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and rein

A Potbelly Associate's job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and rein

A Potbelly Associate's job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and rein

A Potbelly Associate's job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and rein

A Potbelly Associate's job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and rein

A Potbelly Associate's job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and rein

A Potbelly Associate's job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and rein

A Potbelly Associate's job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and rein

A Potbelly Associate's job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and rein

The Customer Care Specialist is tasked with delivering world class customer experience to our customers. Build a strong relationship with them to ensure continued growth of these accounts via email and voice correspondence. Team members must develop an in depth understanding of our processes and products to resolve any customer issue. Critical to this would be the quality

Guide a team of Cash Applications Specialists by communicating performance expectations and providing regular feedback to foster growth and development. Serve as a subject matter expert in Cash Applications processes, managing certain special projects to continuously improve our financial operations. Assist with processing customer payments as needed. Minimum Requirements