Contact Center Team Lead (Hybrid, FT, 2nd Shift) Job Locations US WI Milwaukee ID 2024 9604 Category Customer Service and Support Position Type Full Time Overview Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world renowned Blood Research Institute, we enable life sav

Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, inc

Customer service professionals don't pass up this opportunity for a great opportunity with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world class manufacturers, we are an industry leading value added distributor of a wide variety of innovative and reliable industri

Job Description At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question Are you FIS? About the role As

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a registered are

Assist members over the phone regarding questions they have about Credit Union products and services Provide prompt, positive and informative service to our members Meet or exceed individual service and productivity goals by delivering a great customer experience, following the interaction review guidelines, and creating a one stop resolution Utilize multiple sources and

The Customer Service Manager leads, develops and implements strategies to ensure exceptional customer service and satisfaction. Oversees a team of customer service representatives, based in multiple locations within North America, ensuring the efficient and effective receipt and delivery of customer orders, as well as the resolution of customer inquiries, complaints, and

Customer Service Representative (on site) in US Wisconsin Racine API Heat Transfer is looking for people who enjoy being part of transformation. We have a new mission, new leaders, and are accelerating our path to Lean Cultural Change. Our Engineering Team continues to be one of the best in the industry. If you like to fix things, and want to be part of a new API , we'd l

Under the direction of the Director of Customer Service, the CS Inside Sales Representative (CS ISR) will focus on customer retention and sales growth. The CS ISR will work with new/existing leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. Also work from a designated list to contact customers and educate them on Bradley

Field incoming technical service questions from customers and utilize troubleshooting and problem solving techniques to promptly resolve problems with products or systems regarding both electrical and mechanical issues. Respond to telephone and written inquiries regarding price, availability, and type of part required to meet the repair needs of existing sampling products