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Arena Control Operator (Part-Time)
Milwaukee, WI
Job Description
Position Summary:
The BMO Harris Bradley Center (BMOHBC) is home to three sports teams: the NBA Milwaukee Bucks, the AHL Milwaukee Admirals, and the Marquette University Golden Eagles NCAA men’s basketball team. The facility hosts an estimated 1.5 million people each year and continues to be the number one entertainment destination in Downtown Milwaukee. The job of the Arena Control Operator (ACO) is to provide a safe and secure environment for visitors, tenants, and employees. ACOs protect property from theft or damage, enforce company rules and provide superior customer service.
Responsibilities Include:
BMO Harris Bradley Center is an EEO employer. Minorities and women are encouraged to apply
The BMO Harris Bradley Center (BMOHBC) is home to three sports teams: the NBA Milwaukee Bucks, the AHL Milwaukee Admirals, and the Marquette University Golden Eagles NCAA men’s basketball team. The facility hosts an estimated 1.5 million people each year and continues to be the number one entertainment destination in Downtown Milwaukee. The job of the Arena Control Operator (ACO) is to provide a safe and secure environment for visitors, tenants, and employees. ACOs protect property from theft or damage, enforce company rules and provide superior customer service.
Responsibilities Include:
- Monitor and regulate pedestrian traffic at arena entrance/exit to maintain orderly flow.
- Ensure all personnel entering the complex are properly identified.
- Greet guests, provide assistance and direction for other arena services, and answer any questions our guests may have; issue visitor passes.
- Monitor employees, vendors, guests and tenants entering/leaving building and grounds.
- Issues keys and radios to facility users as required; charge radios and conduct performance maintenance checks.
- Perform shift/daily key and radio inventory; record loss or damage on shift log.
- Answer telephone calls to take messages, answer questions, and provide information.
- Monitor and operate the facility using the METASYS Facility Management System and other controls that regulate building systems, such as air conditioning, furnace, or boiler.
- Communicate to Plant Operations all building and building system deficiencies/problems via E-mail, telephone or radio.
- Assess facility security and safety levels including monitoring of electronic fire and burglary systems for evidence of potentially hazardous situations.
- Monitor lighting control system and activate lighting for users.
- Monitor security cameras for noteworthy activity and keeps notes in logbook.
- Maintains a shift log of activities and events and write reports on incidents occurring at the complex.
- Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
- Assist with the evacuation of buildings as needed.
- Attend departmental and company staff meetings; perform other related duties as required or requested.
- Minimum of 21 years of age
- High school diploma, GED or equivalent
- Professionalism and pleasant and approachable manner
- Excellent verbal communication and customer service skills
- Basic computer skills (E-mail, data entry and retrieval) and ability to quickly learn new applications
- Ability to multi-task
- Ability to understand and follow verbal and written instructions in English
- Ability to adapt to changes in the work environment
- Must be punctual, reliable and able to work a flexible schedule
BMO Harris Bradley Center is an EEO employer. Minorities and women are encouraged to apply
Special Notes/Instructions
Screening Requirements: Criminal Background Investigation and Drug Screen
Job Summary
Company
Start Date
Immediate
Employment Term and Type
Regular, Part Time
Hours per Week
20-25
Work Hours (i.e. shift)
Variable
Salary and Benefits
$13.00/hour
Required Education
High School or Equivalent
Required Experience
1 to 3 years
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