Potawatomi Hotel & Casino Career Opportunities

Potawatomi Hotel & Casino
Current Opportunities (73)
Company Website(link opens in new window)
1721 W Canal St
Milwaukee,  WI
Map Location(link opens in new window)
(414) 847-7400
Hospitality / Travel
500 or more
Untitled Document


Now Hiring for Culinary & Gaming Positions!

We are reaching new heights as our new 18-story, 381-room hotel is set to open late summer of 2014. We are in the process of searching for dynamic individuals to join our team. Current open positions include cooks with various skill levels, restaurant managers, servers and bartenders.

Untitled Document

At Potawatomi Bingo Casino, our team members are more than just employees. They are a part of something bigger. Much bigger. They are a part of our community.

We have team members who have worked here since the very beginning—over 20 years ago—when it was just a small bingo hall. We are also proud to say that we employ many family members—we have brothers and sisters, husbands and wives and mothers and daughters all working here. When we call ourselves a community—a family—we mean it.

This dedicated team of nearly 2,600 employees has made Potawatomi Bingo Casino the largest entertainment destination in the Midwest—welcoming more than six million guests every year. Find out more about the history of Potawatomi Bingo Casino by visiting the Business Section of paysbig.com.

Untitled Document

At Potawatomi Bingo Casino, we know that it’s important to offer our team members basic benefits, like medical, vision and dental care. And, we offer all that.

But, we also want to offer them more. And, more importantly, we like to reward and recognize team members for a job well done. So, we offer some awesome perks, like festival tickets, tickets to sporting events and more, as well as team member-only amenities including our on-site dining area and fitness center.

Check out all of the benefits we offer below:
  • Medical
  • Dental
  • Vision Care
  • Prescription
  • Basic Life and Accident Death Dismemberment Insurance
  • Short Term Disability
  • Flexible Spending Account
  • Employee Assistance Program
  • 401K Retirement Services
  • Competitive Wages
  • Paid time off
  • Free parking
  • Free uniforms
  • Wellness Program
  • Fitness Center
  • Free or discounted tickets to area attractions, festivals and events
  • Guest Service Award program
  • Team Member of the Month and Team Member of the Year programs
  • Paid training and advancement opportunities
  • Team member appreciation events
  • ...and much more!

Blood Pressure Screening

Oleana, Utility Steward in The Buffet, gets her blood pressure checked by Kristen, Wellness Coordinator.
Untitled Document

Every day, our team members strive to give our guests the best experience from the moment they set foot in the Casino until the second they leave. It’s about a smiling face, a friendly attitude and a willingness to go the extra step to help a guest.

Our team members know the importance of showing their SPARK! And, just what does that mean? Our talented team exudes their Smiles, Pride, Attitude, Respect and Knowledge on a daily basis not only front-of-house with guests, but also back-of-house with fellow team members.

Guest Service Award Winners

Every team member is encouraged to greet guests with an energetic smile and a warm, welcoming hello. These three table games dealers show off their smiles after receiving an award for delivering the ultimate guest service.
Untitled Document

At Potawatomi Bingo Casino, we operate our business each day around our core values—citizenship, honesty, accountability, integrity and respect.

These values are evident through the Casino’s social responsibility efforts, which include advocating responsible play, utilizing sustainable business practices, valuing our team members, sharing our cultural heritage and caring for the community. Learn more about our social responsibility efforts.

But, these values extend beyond our business practices—our team members are an integral part of operating in such a manner. They reflect these fundamental attributes on a daily basis—both back-of-house with fellow team members and front-of-house with guests. Like our organization, they know the difference between right and wrong, respecting others, and behaving honestly and ethically with a high degree of integrity.

Celebrating Earth Day

Team members Erin from Creative, Sheryl from Accounting, Kymme from Public Relations and Michelle from Human Resources pose during the Menomonee Valley Volunteer Cleanup.
Untitled Document

Here's a brief rundown of how our hiring process works.
To begin, review the available positions to find a suitable match. You will then need to create a profile and submit your application. After you submit your application, a Human Resources representative will contact you.

They will let you know one of two things—you meet the necessary requirements and we will set up an interview or, if you do not meet the qualifications, you will receive an email to let you know. Either way, we'll keep you in the loop.

We also ask that you hold off on calling us, as this process can take up to two weeks. If you don't hear from us right away, please be patient.

So, what's next? If you are offered the position, you will then have to take a mandatory pre-employment drug test and complete a thorough background investigation. Sometimes this can be a lengthy process, but we encourage you to hang in there—it'll be worth it.

A Few Important Reminders

Potawatomi Bingo Casino supports team member development and career advancement. Internal candidates who meet qualifications and eligibility requirements of a position will be given preference.

All employment offers are contingent upon successful completion of a pre-employment drug test, reference check, background investigation and ability to obtain a gaming license.

The gaming license application requires, but is not limited to full disclosure of, criminal, residential and employment history. After completing the background investigation, applicants may be granted a gaming license through the Forest County Potawatomi Gaming Commission.

For more information regarding the occupational gaming license application, read the frequently asked questions PDF.