Company History

Since 1984, HSA has been creating quality home warranty products and providing first-class service to its homeowners and real estate partners. From the very beginning, service was our highest priority. According to founder and CEO Robert Lehmann, “When we started out . . . we didn’t want to come in as the low-priced leader. We wanted to offer the best service in the industry.” (Real Estate, September 2009)
 

Our people make the difference. We pride ourselves on hiring the best, brightest, and hardest-working people in the business. Each employee brings something special to the table, and together, we offer the best service and most comprehensive coverage in the industry – which makes HSA the right home warranty.
 

HSA’s corporate headquarters is located in Cross Plains, Wisconsin, a suburb of Madison. Our customer service team, our executives, and all other operations are located in Cross Plains as well. When you call HSA, you’ll speak to one of our friendly, knowledgeable customer service representatives, who will help you order a warranty or place a claim.
 

The talented, experienced individuals on our executive team shape the company’s vision and make decisions in the best interest of homeowners, real estate partners, and the company. With a strong commitment to the home warranty industry, good business sense, and creative problem-solving abilities, our executives represent the best qualities HSA has to offer.

HSA Philosophy

The MISSION of HSA is to strengthen the value of our home warranty by exceeding the expectations of homeowners and real estate partners, creating customers and partners for life.

The CORE VALUES of HSA are integrity, service excellence, loyalty, and innovation.

The VISION of HSA is to remain a high performance, high profit organization to maximize financial returns.