Founded in 1939, General Parts distributes parts and provides service for over 36,000 customers and 400 manufacturers of commercial foodservice equipment. Corporate headquarters are located in Bloomington, Minnesota and with major branch operations strategically located in Arizona(2), Colorado, llinois, Indiana(2), Iowa, Kansas, Kentucky, Missouri, Nebraska, North Dakota, Tennessee and Wisconsin(2); we are ideally positioned to provide Quality Service for over one third of the United States. We are viewed as the market leader in most of the markets we serve and in terms of overall sales, General Parts’ ranks in the top five of independent service companies nationally.
 
Over the last 73 years, General Parts has grown to become one of the largest commercial kitchen equipment parts distributors in the country. Because we stock and distribute replacement parts for most major brands of commercial kitchen equipment, we demonstrate daily our ability to meet the needs of our local and national customers who prefer to do their own repairs. Our on hand inventory of $3 million is one of the largest in the United States.
 
General Part's award winning service department currently supports a field service force of 120 technicians, providing service in all or part of twenty states throughout the US. We offer a full range of services that includes installation, planned maintenance programs, water filtration and discretionary service on all types of commercial kitchen equipment. Each General Parts technician has been tested and certified to meet CFESA standards and many hold a “Master Certification”, the highest level of achievement. Additionally, our company has developed specialized national service programs for select customers through the use of an established network of sub-contractors. We stand ready to meet the ever changing needs of our customers.
 
Our state of the art technology and data collection methods allow us to track and analyze equipment service history and the associated operating costs. We are the leader in providing equipment life cycle cost information. This sets us apart from other service companies. This information is readily shared with our customers and is essential when they are making operating or equipment purchasing decisions.
 
In 2002, General Parts was the first service agency in the United States to meet industry requirements and became CFESA’S first “Certified Company”. We continue to be viewed as the industry leader in providing innovative service programs for manufacturers and end users alike. We have invested heavily in cutting edge service technology, state of the art test kitchens and technician training centers and have set the standard for the commercial food equipment service industry.
 
While we are customer driven, we are also employee oriented. Our high employee retention rate and continuous investment in training ensures that we respond to our customers needs with the most qualified and professional people in the industry.
 
Our long term goal is to become the dominant national provider of comprehensive repair and maintenance services, including parts distribution, to the commercial food equipment industry